Refund Policy

Refunds will be made to the account from which the fees were originally received. All refunds will be made within 3-5 business days of written notification.

Cancellations and refunds
General policy

By making a reservation through us with an instructor, you accept and agree to the relevant cancellation and refund policy of that particular instructor, and to any additional terms and conditions of that may apply to your booking.

Before the lesson start:

Full refund if you cancel the lesson within one hour of booking creation.

Full refund if the instructor canceled the lesson.

Full refund if you cancel within the instructor required notice period. In general, each instructor has defined how many hours are required before the course start time to cancel or defer the course in order to get a full refund. This information is available in the instructor profile and in the booking pages.

After the lesson started:

Full refund if you are not satisfied with the instructor’s first hour lesson and you report this via the system within 24 hours from the course start time.

Full refund if the instructor didn’t show and you report this via the system within 24 hours from the course start time.

Contact details regarding refunds

Abu Dhabi: Office 410, Level 4, Rotana Building (near Rotana Hotel), Park Khalifa, twofour54 free zone.

  • Tel: 026583939
  • Email:

Riyadh: Al Olaya View Second floor, Office No. 4034-B King Fahad Road Cross with Al Urobah Road. In front of Kingdom Tower. Al Wurud District

  • Tel: 920023410
  • Email:

Mexico City: Shakespeare 15, Oficina 603, Anzures

  • Tel: 5552663861
  • Email:

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